Scam Alert: Avoid Car Loan Modification Scams
The Better Business Bureau has released a warning that cautions consumers to be careful when considering automobile loan modification offers. Some currently being advertised, it seems, are nothing but money-draining scams.
According to the BBB, complaints have poured in from coast to coast against a Florida-based company called Auto Relief Group (ARG). This company has apparently been charging consumers upfront fees and promising to lower their monthly car payments by modifying the terms of their auto loans—but not following through.
If this sounds familiar, it’s because mortgage modification scammers have used similar tactics to bilk homeowners in danger of mortgage foreclosure. And, with unemployment rates near 10 percent nationally, more households than ever are reportedly in need of loan modifications—one industry insider reported that 1.9 million cars were repossessed last year.
So what should you do if you’re in need of a modification on your car loan? The BBB suggests following these steps:
- Contact your lender: The lender is not the enemy—in fact, it’s in your lender’s best interest that you continue making payments on your loan. Letting your lender know you’re experiencing financial hardship and asking for a modified payment plan that allows you to make lower monthly payments is probably the easiest and most direct way to go about changing your loan terms.
- Do a background check: If you’re uncomfortable negotiating with a lender or don’t think you have the proper skills, it’s okay to pay someone to help you—but make sure you check out the company’s chops before enlisting its services. Checking online with your state’s BBB chapter will allow you to see its Reliability Report, any complaints against it and whether there are any lawsuits pending against it.
- Know the warning signs: Asking for substantial advance fees before performing any service is considered a red flag that something is not right. If a company you’re considering requires such an arrangement, take your business elsewhere—some states even have laws preventing upfront fees.
- Ask for a written agreement: Before sending out your first payment, ask for a written contract including the terms of your agreement and all payments you’re expected to make. This shouldn’t be at all problematic for legitimate companies.
- If things go wrong, file a complaint: If you realize you have been scammed by a company promising an auto loan modification, take action. File a complaint with your state’s BBB chapter and consider filing another complaint with the Federal Trade Commission—both groups allow you to do so online.